Your AI Attendant just got a major upgrade. This release focuses on the two things operators told us mattered most: serving more customers in their preferred language, and making sure no issue ever falls through the cracks.
Bilingual support out of the box
The AI Attendant now answers and holds full conversations in both English and Spanish, automatically detecting the caller's language and responding naturally. No menus, no "press 2 for Spanish", just a seamless conversation that meets your customers where they are.
Automatic ticketing
When a customer reports a machine issue or requests a refund, the AI Attendant now creates a ticket automatically and routes it to the right person. Every request is logged, tracked, and resolved, with a full history you can review anytime.
- Auto-detect language and respond in English or Spanish.
- Generate tickets from calls without staff intervention.
- Route issues to the right team member instantly.
- Full conversation history for every interaction.
Available now
These features are live for all AI Attendant customers at no additional cost. Head to your Dashboard Portal to review your settings, and reach out to support if you'd like help tuning your AI Attendant for your store.
